Privacy Policy

Our Contact Details

Name: Raffle Ready

Date Completed: December 2024

The Type of Personal Information We Collect

We currently collect and process the following information:

  • Full name
  • Email address
  • Phone number
  • User account information (if applicable)
  • Website usage data (cookies, IP address, device information)

How We Get Your Personal Information and Why We Collect It

Most of the personal information we process is provided directly by you for the following reasons:

  • To register your interest and respond to enquiries
  • To set up and manage your account
  • To send you updates and marketing communications (if consent is given)

We may also receive personal information indirectly, such as:

  • Data collected via cookies and analytics tools for website performance monitoring

We use the information that you have given us to provide and improve our services, facilitate competition entries, and comply with legal obligations.

We may share this information with:

  • Payment processors to facilitate secure transactions
  • Regulatory authorities if required by law

Lawful bases for processing your information under GDPR:

  • (a) Your consent (which can be withdrawn at any time)
  • (b) We have a contractual obligation
  • (c) We have a legal obligation
  • (f) We have a legitimate interest

How We Store Your Personal Information

Your information is securely stored on protected servers within the UK.

 

Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access: You can request copies of your personal information.
  • Your right to rectification: You can ask us to correct inaccurate or incomplete data.
  • Your right to erasure: You can ask us to erase your personal information in certain situations.
  • Your right to restriction of processing: You can ask us to restrict processing in certain circumstances.
  • Your right to object to processing: You can object to processing your data in specific situations.
  • Your right to data portability: You can ask us to transfer your data to another organisation or to yourself.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at:

Email: admin@raffleready.co.uk

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Email: admin@raffleready.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data:

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk